AngelSpin Privacy Policy
At AngelSpin Casino, we are committed to protecting your personal data and respecting your privacy whenever you use our website, our mobile app or our services. This Privacy Policy explains what information we collect, why we collect it, how we use it and what rights you have regarding your personal data. By registering an account or browsing our platform, you agree to the practices described below.
Who We Are
AngelSpin is operated by Fruitway Ltd, registration number C 63883, registered at Suite 1, A.L. Evelyn Ltd Building, Main Street, Charlestown, Nevis. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202511011-FI1, type b2c. We primarily serve players in Canada, and all monetary figures on our site, including bonuses and the jackpot counter, are quoted in CAD. If you have any questions about this policy, please contact us at [email protected].
Information We Collect
When you create an account at Angel Spin, we collect several categories of information in order to provide our services, verify your identity and comply with our legal obligations.
- We collect registration details such as your name, date of birth, e-mail address and phone number
- We gather identification documents during KYC checks, which may include a government-issued photo ID and proof of residence no older than three months
- We record your payment account information when you use deposit methods such as Visa, Mastercard, Interac, Skrill, Neteller, Google Pay or Apple Pay
- We track your gaming activity, including deposits, withdrawals, bets, bonus usage and loyalty points earned
- We log technical data such as your IP address, device type, browser information and connection details
- We store communications you send to our customer support team through live chat or e-mail
How We Use Your Data
We at AngelSpin use your personal data for several legitimate purposes connected to running our casino and sportsbook. Our use of your information is limited to what is necessary and proportionate.
- We use your data to verify your identity and prevent one person from holding multiple accounts, since we only allow one account per person, household, e-mail, telephone number, payment account, IP address or shared computer
- We process your information to manage deposits, withdrawals and internal audits before payouts are released
- We use your activity data to calculate loyalty points, manage your VIP level and apply relevant cashback percentages
- We analyse your behaviour to detect bonus abuse, including VPN use, collusion, software manipulation or exploiting loopholes, which may lead to confiscation of winnings or account suspension
- We use your contact details to send you promotional offers, where permitted, and important account notifications
- We rely on your data to comply with our licensing obligations under the Anjouan gaming authority
Legal Basis for Processing
Our processing of your personal data is based on the performance of our contract with you, our legitimate interests in preventing fraud and bonus abuse, our compliance with legal and regulatory obligations, and, where applicable, your consent for marketing communications. You may withdraw your consent for marketing at any time by contacting our support team.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to improve your browsing experience, remember your preferences and understand how players interact with our games and promotions. Our Angel Spin platform also uses cookies to keep you logged in securely and to measure the performance of our marketing campaigns. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our site.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
- With payment processors such as SEPA, Revolut, Wise, N26, MuchBetter or ecoPayz in order to process your deposits and withdrawals
- With our regulator, the Government of the Autonomous Island of Anjouan, when required for compliance purposes
- With fraud prevention and identity verification providers to confirm your KYC documents
- With our game and software providers, including NetEnt, Evolution, Microgaming and Pragmatic Play, to the extent necessary to operate the games you play
- With law enforcement or regulatory authorities where we are legally obliged to do so
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal, tax and regulatory obligations. Our loyalty points never expire and your VIP level is never reset, which means certain account data associated with your status is retained accordingly. Where you close your account, we may still retain certain records as required by applicable gaming regulations.
Your Rights
Depending on your jurisdiction, you may have a number of rights regarding your personal data. We are committed to honouring these rights wherever they apply to you.
- You have the right to request access to the personal data we hold about you
- You can ask us to correct any inaccurate or incomplete information
- You may request the deletion of your data, subject to our legal retention obligations
- You can object to or restrict certain types of processing, including marketing communications
- You have the right to request a copy of your data in a portable format
- You can lodge a complaint with a relevant data protection authority if you believe your rights have been violated
To exercise any of these rights, please contact our support team at [email protected], available through live chat 24/7 or by e-mail.
Security Measures
We at Angel Spin implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. All withdrawals are subject to an internal audit, and our KYC procedures help ensure that only verified account holders can access funds and sensitive account information. While we take data protection seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Restricted Jurisdictions
Our services, including promotions and no-deposit offers, are not available to players from a number of restricted countries, as outlined in our Terms and Conditions. If you access our site from a restricted jurisdiction, we may limit the processing of your data strictly to what is necessary to comply with those restrictions and to prevent unauthorised use of our services.
Children's Privacy
Our services are intended solely for adults who meet the applicable legal age for gambling in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of our AngelSpin Casino services after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team at [email protected] or through our 24/7 live chat. We are here to help you understand how your information is protected while you enjoy everything AngelSpin has to offer.